Terms & Conditions
(Visible AI)
Last updated: 15/02/2026
1. Acceptance of Terms
By accessing this website or engaging Visible AI services, you agree to these Terms and Conditions.
2. Services
Visible AI provides services including but not limited to:
- AI Visibility Checks
- AI Website Readiness Audits
- AI Search Optimisation
- AI-Optimised Website Structure
- Schema & Entity Optimisation
- AI Answer Content guidance
All services are provided in accordance with agreed scope and pricing.
3. No Guarantee of Results
AI Search Optimisation and related services:
- Do not guarantee rankings
- Do not guarantee AI-generated mentions
- Do not guarantee traffic increases
Search performance depends on multiple external factors, including search engine algorithms and AI systems beyond our control.
4. Client Responsibilities
Clients agree to:
- Provide accurate website and business information
- Grant necessary access (if required)
- Review and approve deliverables in a timely manner
Delays in access or approvals may affect timelines.
5. Payment Terms
- All pricing is listed in AUD unless stated otherwise
- Payments are processed via Stripe
- Services commence upon payment confirmation
- Refunds are not guaranteed once work has commenced
For clarity on refunds, please refer to your specific service agreement.
6. Intellectual Property
Unless otherwise agreed:
- All strategy documents and deliverables remain the intellectual property of Visible AI until full payment is received
- Clients retain ownership of their website and business assets
Infographics and educational materials may not be reproduced without attribution.
7. Limitation of Liability
Visible AI shall not be liable for:
- Loss of revenue
- Loss of rankings
- Indirect or consequential damages
- Algorithm changes by third-party platforms
Our liability is limited to the value of the service purchased.
8. Educational Content Disclaimer
Content on this website is provided for informational purposes only and does not constitute legal, technical, or financial advice.
9. Termination
Visible AI reserves the right to refuse or terminate services if:
- Misuse of services occurs
- False information is provided
- Payment obligations are not met
10. Governing Law
These Terms are governed by the laws of Australia.
11. Contact Information
Visible AI
hello@visibleai[dot]au